Building great working partnerships for their own sake
Beyond good customer service policies lies something much more important: customer ethics. We place customer ethics squarely at the center of our business, creating long-term relationships that live far longer than a phone call. We aim to inspire our customers—and our competitors—with the way we follow through on commitments, conduct business with integrity, and back it all up with competence that achieves results. We will follow you anywhere and do whatever it takes to ensure a lasting partnership.
Clear Capital® provides the highest-standard service policies that are good for our business and our customers: 100% completion of all orders, absolute price guarantees, intensive address verification, unsurpassed turnaround times, and highly available account service—we never send customers to voice mail during regular business hours.
Building trust means doing what's right, and doing it consistently. In the rare event that we fall short of your expectations, we work with you to immediately implement the best remedy. When valuations become hard to access, we absorb the additional procurement expenses, ensuring that your costs remain predictable. And we remain unfailingly honest in our reconciliations, ruthlessly re-evaluating our own valuations when appropriate.
With trust established, we work with you to make decisions confidently, increase intelligence, and build a business relationship that lasts.